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Passes & Tickets

General admission

From $38.00

  • Access to the event of your choice, on the coolest dance floor in the world (Sapporo Stage and Videotron Stage)
  • Igloovillage
  • Selection of bars
Buy now

VIP Ticket

From $69.40

  • Fast entry to the site
  • Exclusive terrace
  • Heated bathrooms
  • Breathtaking view of the stage
  • Bottle service options
  • Heated indoor spaces
  • Access to the coldest dancefloor in the world
Buy now

Igloopass

From $170.00

  • Access to our 12 Igloofest events (General Admission)

SOLD OUT

Purchasing passes and tickets

  • How does it work if I want to purchase a tickets?

    Sign up for our newsletter here to be the first to receive information. You can also access the general sale on our website here.

  • Why put tickets on sale if you are not sure you can hold the event?

    We hope to be able to hold Igloofest under normal conditions. However, we need to get the event underway today so that we can offer you an experience that meets your expectations both in terms of musical programming and on-site hospitality.

  • I have an OFF-PIknic ticket for Claptone. Is it valid for the January 14th show?

    Yes, tickets purchased for Claptone's OFF-Piknic are being transferred to the January 14th event. New tickets will be sent to you for this event. Stay tuned!

  • Can I get a refund?

    Ticket sales are final. However, events remain subject to postponement or cancellation (with reimbursement) depending on the capacity authorized on our site by Public Health or the evolution of health measures in Quebec.

  • How do I get my pass or ticket?

    Igloopass and individual tickets can be bought in advance, with a confirmation via e-mail. From there, download them to your smartphone to scan them on site. Alternately, you can also print out the confirmation and have that scanned on entry instead.

  • When will individual tickets go on sale?

    Individual tickets (general admission and VIP) will go on sale Friday November 5 at 11AM.

  • How much will individual tickets cost?

    Tickets are being sold in progressive tiers to allow us to offer tickets at the best prices to our early birds. Hurry if you want to pay for your ticket at the best price.

  • So I won't get a physical Igloopass?

    Exactly. You’ll have to present your digital Igloopass as well as photo ID for each event to come in.

  • What does my Igloofest pass give me access to?

    Your Igloofest pass gives you access to all 12 events from our 2022 edition! It allows you to save on each event with its advantageous price.

  • Can I lend my Igloopass to a friend?

    You can't. The Igloopass is individual and nominal. It must be accompanied by a photo ID at the entrance.

  • I want to buy a second pass for my friend, but the box office won't let me.

    Since our electronic passes are delivered by e-mail, you can’t by more than 1 pass per e-mail address. You can still buy a second pass by starting a second transaction and entering the e-mail of the person for whom you’re purchasing the pass.

  • What does my VIP ticket give me access to?
    • Fast entry to the site
    • Exclusive terrace with heated bathrooms
    • Breathtaking view of the stage
    • Heated indoor spaces
  • What's the difference between General Admission and the VIP experience?

    What is the difference between the general admission experience and the VIP experience?

    The general admission experience includes:

    • Access for the chosen evening to the coldest dancefloor in the world, Sapporo Stage and Videotron Stage
    • Igloovillage
    • Selection of bars

    In addition to what is included in general admission, the VIP experience includes:

    • Fast entry to the site
    • Exclusive terrace
    • Heated bathrooms
    • Breathtaking view of the main stage
    • Heated indoor space
    • Bottle service options
  • What payment options are available online?

    Our online box office accepts Visa, Mastercard and American Express. Unfortunately, prepaid cards and Visa Debit cards are not yet accessible on our platform. We are currently working on adding these payment options.

  • Are tickets available at the door?

    Absolutely, if the event isn't sold out yet. And all forms of payment are accepted.

  • I'm having trouble purchasing tickets online, help!

    In most cases, incomplete transactions are due to incorrect billing addresses. Make sure that the address linked to your credit card is the same one you use for the transaction. (If you moved to a new address, it might be different than your current one.)

  • My purchase didn't work, but the transaction appears on my credit card statement. Why is that?

    No worries, the transaction is temporary (usually awaiting authorization). It will be removed within 5-6 business days. Still there a week later? Write us at billetterie@igloofest.ca. We’ll be happy to help.

  • I can't find my ticket in my e-mail. What do I do?

    Check your spam folder. Still not there? Up until the day of the event, write us at billetterie@igloofest.ca and we’ll gladly send you your ticket. If it’s the day of the event, visit customer service on site with the credit card used for the transaction, and photo ID.

  • How can I buy an Igloopass?

    We have sold all the Igloopasses available for 2022. However, you can buy your individual tickets for the evenings of your choice as of Friday November 5, 2021 at 11 am on the igloofest.ca.

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