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Passes & Tickets

General admission

From $38.00

  • Access to the event of your choice, on the coolest dance floor in the world (Sapporo Stage and Videotron Stage)
  • Igloovillage
  • Selection of bars
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Purchasing passes and tickets

  • How does it work if I want to purchase a tickets?

    Sign up for our newsletter here to be the first to receive information. You can also access the general sale on our website here.

  • How do I get my pass or ticket?

    Igloopass and individual tickets can be bought in advance, with a confirmation via e-mail. From there, download them to your smartphone to scan them on site. Alternately, you can also print out the confirmation and have that scanned on entry instead.

    Ticketing right this way!

  • Can I get a refund?

    Ticket sales are final. However, events remain subject to postponement or cancellation (with reimbursement) depending on the capacity authorized on our site by Public Health or the evolution of health measures in Quebec.

  • Which events are currently on sale?

    You can now get your tickets for our February 4th, 2023 event with Black Tiger Sex Machine & Apashe, and for our February 11th, 2023 event with Anjunadeep.

  • What does my VIP ticket give me access to?
    • Fast entry to the site
    • Exclusive terrace with heated bathrooms
    • Breathtaking view of the stage
    • Heated indoor spaces
  • What's the difference between General Admission and the VIP experience?

    What is the difference between the general admission experience and the VIP experience?

    The general admission experience includes:

    • Access for the chosen evening to the coldest dancefloor in the world, Sapporo Stage and Videotron Stage
    • Igloovillage
    • Selection of bars

    In addition to what is included in general admission, the VIP experience includes:

    • Fast entry to the site
    • Exclusive terrace
    • Heated bathrooms
    • Breathtaking view of the main stage
    • Heated indoor space
    • Bottle service options
  • What payment options are available online?

    Our online box office accepts Visa, Mastercard and American Express. Unfortunately, prepaid cards and Visa Debit cards are not yet accessible on our platform. We are currently working on adding these payment options.

  • Are tickets available at the door?

    Absolutely, if the event isn't sold out yet. And all forms of payment are accepted.

  • I'm having trouble purchasing tickets online, help!

    In most cases, incomplete transactions are due to incorrect billing addresses. Make sure that the address linked to your credit card is the same one you use for the transaction. (If you moved to a new address, it might be different than your current one.)

  • My purchase didn't work, but the transaction appears on my credit card statement. Why is that?

    No worries, the transaction is temporary (usually awaiting authorization). It will be removed within 5-6 business days. Still there a week later? Write us at We’ll be happy to help.

  • I can't find my ticket in my e-mail. What do I do?

    Check your spam folder. Still not there? Up until the day of the event, write us at and we’ll gladly send you your ticket. If it’s the day of the event, visit customer service on site with the credit card used for the transaction, and photo ID.

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