- Access to the event of your choice, on the coolest dance floor in the world (Sapporo Stage and Videotron Stage)
- Selection of bars
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Igloopass and individual tickets can be bought in advance, with a confirmation via e-mail. From there, download them to your smartphone to scan them on site. Alternately, you can also print out the confirmation and have that scanned on entry instead.
Ticketing right this way!
What is the difference between the general admission experience and the VIP experience?
The general admission experience includes:
In addition to what is included in general admission, the VIP experience includes:
Our online box office accepts Visa, Mastercard and American Express. Unfortunately, prepaid cards and Visa Debit cards are not yet accessible on our platform. We are currently working on adding these payment options.
Absolutely, if the event isn't sold out yet. And all forms of payment are accepted.
In most cases, incomplete transactions are due to incorrect billing addresses. Make sure that the address linked to your credit card is the same one you use for the transaction. (If you moved to a new address, it might be different than your current one.)
No worries, the transaction is temporary (usually awaiting authorization). It will be removed within 5-6 business days. Still there a week later? Write us at email@example.com. We’ll be happy to help.
Check your spam folder. Still not there? Up until the day of the event, write us at firstname.lastname@example.org and we’ll gladly send you your ticket. If it’s the day of the event, visit customer service on site with the credit card used for the transaction, and photo ID.