Passes and tickets

You head over to our ticketing platform right away to purchase your tickets. 

Igloopass and individual tickets can be bought in advance, with a confirmation via e-mail. From there, download them to your smartphone to scan them on site.

We only accept tickets bough on Igloofest's ticketing website.

To retrieve and download your tickets, sign-in to your Igloofest account. 

Ticket sales are final. However, events remain subject to postponement or cancellation (with reimbursement).

Tickets are being sold in progressive tiers to allow us to offer tickets at the best prices to our early birds. Hurry if you want to pay for your ticket at the best price.

Your Igloofest pass gives you access to all 12 events from our Montreal 2026 edition! It allows you to save on each event with its advantageous price.
 

Igloopasses for 2026 are now sold out. Not that they are generally only available to our newsletter subscribers, so be sure to sign up ;) 

Exactly. You’ll have to present your digital Igloopass as well as photo ID for each event to come in.

No, you cannot. The Igloopass is individual and nominal. It must be accompanied by a photo ID at the entrance.

• Fast entry to the site
• Bottle service
• Exclusive terrace with heated bathrooms
• Breathtaking view of the stage
• Heated indoor spaces

For all bottle service inquiries : groupe@igloofest.ca

What is the difference between the general admission experience and the VIP experience?

The general admission experience includes:

• Access for the chosen evening to the coldest dancefloor in the world, Sapporo Stage and Videotron Stage
• Igloovillage
• Selection of bars

In addition to what is included in general admission, the VIP experience includes:

• Fast entry to the site
• Exclusive terrace
• Heated bathrooms
• Breathtaking view of the main stage
• Heated indoor space
• Bottle service options

Our online box office accepts Visa and Mastercard.

Unfortunately, prepaid cards and Visa Debit cards are not yet accessible on our platform. We are currently working on adding these payment options.

No, tickets are sold exclusively online.
 

In most cases, incomplete transactions are due to incorrect billing addresses. Make sure that the address linked to your credit card is the same one you use for the transaction. (If you moved to a new address, it might be different than your current one.)

No worries, the transaction is temporary (usually awaiting authorization). It will be removed within 5-6 business days. Still there a week later? Write us at info@igloofest.ca. We’ll be happy to help.

Check your spam folder. Still not there? Log in to your Igloofest account. There you will have access to all your past purchases and tickets. 

If that doesn't work, you have up until the day of the event to write us at info@igloofest.ca and we’ll gladly send you your ticket. 

If it’s the day of the event, visit customer service on site with the credit card used for the transaction, and photo ID.