- Access to the event of your choice, on the coolest dance floor in the world (Sapporo Stage and Videotron Stage)
- Selection of bars
Sign up for our newsletter here to be the first to receive information. You can also access the general sale on our website here.
We hope to be able to hold Igloofest under normal conditions. However, we need to get the event underway today so that we can offer you an experience that meets your expectations both in terms of musical programming and on-site hospitality.
Yes, tickets purchased for Claptone's OFF-Piknic are being transferred to the January 14th event. New tickets will be sent to you for this event. Stay tuned!
Ticket sales are final. However, events remain subject to postponement or cancellation (with reimbursement) depending on the capacity authorized on our site by Public Health or the evolution of health measures in Quebec.
Igloopass and individual tickets can be bought in advance, with a confirmation via e-mail. From there, download them to your smartphone to scan them on site. Alternately, you can also print out the confirmation and have that scanned on entry instead.
Individual tickets (general admission and VIP) will go on sale Friday November 5 at 11AM.
Tickets are being sold in progressive tiers to allow us to offer tickets at the best prices to our early birds. Hurry if you want to pay for your ticket at the best price.
Exactly. You’ll have to present your digital Igloopass as well as photo ID for each event to come in.
Your Igloofest pass gives you access to all 12 events from our 2022 edition! It allows you to save on each event with its advantageous price.
You can't. The Igloopass is individual and nominal. It must be accompanied by a photo ID at the entrance.
Since our electronic passes are delivered by e-mail, you can’t by more than 1 pass per e-mail address. You can still buy a second pass by starting a second transaction and entering the e-mail of the person for whom you’re purchasing the pass.
What is the difference between the general admission experience and the VIP experience?
The general admission experience includes:
In addition to what is included in general admission, the VIP experience includes:
Our online box office accepts Visa, Mastercard and American Express. Unfortunately, prepaid cards and Visa Debit cards are not yet accessible on our platform. We are currently working on adding these payment options.
Absolutely, if the event isn't sold out yet. And all forms of payment are accepted.
In most cases, incomplete transactions are due to incorrect billing addresses. Make sure that the address linked to your credit card is the same one you use for the transaction. (If you moved to a new address, it might be different than your current one.)
No worries, the transaction is temporary (usually awaiting authorization). It will be removed within 5-6 business days. Still there a week later? Write us at email@example.com. We’ll be happy to help.
Check your spam folder. Still not there? Up until the day of the event, write us at firstname.lastname@example.org and we’ll gladly send you your ticket. If it’s the day of the event, visit customer service on site with the credit card used for the transaction, and photo ID.