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Igloofest events are accessible to people with reduced mobility.

To facilitate access and improve the Igloofest experience for people with reduced mobility, we invite you to go to Customer Service at the entrance of the site to obtain an upgrade from General Admission to VIP. This will give you access to the Sapporo VIP. We also offer free entry to your companion : no need to purchase a ticket for the person accompanying you!

You will then be directed to the emergency exit of the west platform to enter the site. For the exit, it is possible to take the same exit from the west platform or to use the central aisle which serves, at the end of the event, as the exit for festival-goers.

Circulation in all areas is possible. Access to the toilets is in the pavilion (interior space) or near the main exit (central aisle) or near VIP Sapporo.

Do not hesitate to contact our team for assistance or recommendations.

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