Accessibility
Igloofest events are accessible to people with reduced mobility.
To facilitate access and improve the Igloofest experience for individuals with reduced mobility, we invite you to visit the Customer Service desk at the site entrance to upgrade your General Admission ticket to VIP access. This will grant you access to the Sapporo VIP area. Additionally, entry is free for your companion—they do not need to purchase a ticket!
You will then be directed to the VIP entrance on the west platform to enter the site. The entrance is located directly next to the S.A.C. via the VIP entrance.
To exit, you can use the same exit on the west platform or use the central aisle, which is used as the exit for festival-goers at the end of the event.
Movement throughout all areas is possible. Accessible restrooms are available near the main exit (central pathway), on the west dock, or in the Sapporo VIP section.
Feel free to ask our team for assistance or recommendations at any time.